Impact Measurement

You don’t need more time, you need better rhythm. Your product team has all the necessary meetings, and yet you’re always scrambling. 1:1 meetings only happen when you can find the time. Strategic thinking gets pushed aside by urgent requests. You’re shipping, sure. But it feels chaotic and disconnected from the customer. And deep down, […]

Picture this scene: And yet… You’re staring at your dashboard, wondering if any of this actually moved the needle on breakthrough impact. When I created a new category in scholarly metrics at Plum Analytics, we faced a measurement problem most product leaders never encounter: How do you track progress toward something that’s never existed before? […]

Leadership where you least expect it This issue I wanted to explore is how we often become leaders when we least expect it. I start off with my coming-of-age story of being ripped from the keyboard and asked to lead for the first time. I also wanted to talk a bit about the areas in […]

Making incremental progress towards a long-term goal often goes without notice. However, building a pattern of consistently communicating about progress can both motivate your team as well as give others visibility into your team's successes. These short-term wins can anchor the change you are trying to work towards. A Simple Example of Capturing Short-Term Wins […]